Privacy Policy
Effective Date: 01 July 2025
At Tech Hub SA, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By accessing or purchasing from our website, you agree to the terms of this policy.
1. What Information We Collect
When you use our site, we may collect the following personal information:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely via third-party gateways)
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Device and browser information (for analytics and performance tracking)
We only collect information that is necessary to process your order, improve your shopping experience, or fulfil legal obligations.
2. How We Use Your Information
Your personal information may be used for the following purposes:
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Processing and delivering your orders
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Communicating order updates and promotions
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Customer support and returns
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Fraud prevention and security monitoring
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Internal analytics to improve our services
We will never sell, rent, or trade your personal data to third parties for marketing purposes.
3. Payment Security
All payments are processed securely through trusted third-party gateways. Tech Hub SA does not store or have access to your full payment card details. Our checkout is SSL encrypted to ensure safe transmission of your data.
4. Third-Party Services
We may use third-party providers for logistics, payment processing, customer communication, and analytics. These providers have their own privacy policies and are only given the information necessary to perform their services.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can modify your browser settings to block cookies, but this may affect site functionality.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your information
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Withdraw consent for marketing communications
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Lodge a complaint with a data protection authority
To make any requests, please contact us at [Insert Email Address].
7. Data Protection & Retention
We take reasonable technical and organisational measures to safeguard your information. Your data is retained only for as long as necessary for the purposes outlined above or as required by law.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website implies your acceptance of these changes.