Welcome to Tech Hub SA. These Terms and Conditions outline the rules, responsibilities, and expectations when using our website and purchasing products from us. By accessing or using our site, you agree to be bound by these terms.

1. About Us

Tech Hub SA is an online store specialising in certified pre-owned smartphones. We inspect, certify, and deliver top-quality devices at affordable prices.

2. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old, or have legal parental/guardian consent.

• You agree not to misuse, modify, or hack the website.

• You will provide accurate, complete, and up-to-date information when placing an order.

We reserve the right to suspend or terminate accounts or orders that violate these terms.

3. Product Descriptions

We make every effort to accurately display and describe our products. However:

• Slight variations in condition may occur (as items are pre-owned).

• Images are for reference only.

• All devices are graded and certified according to our quality standards.

If you feel a product you received does not match its description, please contact us within 7 days of delivery.

4. Pricing & Availability

All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
We reserve the right to change pricing, promotions, and availability at any time without notice.

5. Orders & Payment

All orders are subject to acceptance and stock availability.
Payment must be made in full at checkout using one of our secure payment gateways.
Tech Hub SA reserves the right to cancel any order for any reason, including suspected fraud or pricing errors.

6. Delivery

We offer secure delivery across South Africa within 1–5 working days.
Once your order is shipped, you’ll receive a tracking number via email or SMS.
Delivery delays due to external couriers or public holidays are beyond our control.

7. Returns & Refunds

You may return your device within 7 days of delivery, provided it’s in original condition.
Returns must be initiated via email and approved by our support team.
Refunds are processed within 5–7 business days of receiving and inspecting the item.

Full details are available on our Returns & Refunds Policy.

8. Warranty

All devices come with a limited warranty covering hardware defects.
Damage caused by misuse, accidents, or unauthorised repairs voids the warranty.
Please refer to our Warranty Policy for more details.

9. Limitation of Liability

Tech Hub SA is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We are also not responsible for issues arising from user error, network coverage, or third-party apps/services.

10. Privacy

We are committed to protecting your personal information. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African legal procedures.