At Tech Hub SA, we are committed to ensuring our customers are satisfied with their pre-owned iPhone purchases. That’s why we proudly offer a 1-Year Limited Warranty on all devices sold.

What’s Covered:

• Manufacturing defects

• Hardware faults not caused by user damage

• Battery issues (if battery health drops below 80% within the warranty period)

Repair or Replacement Process:

1. If you experience a fault, please contact us immediately with a description of the issue.

2. We will inspect the device ourselves or have it assessed by our authorized technician.

3. If the fault is covered under warranty, we will either repair the device or replace it with another pre-owned unit of similar model and condition at no cost to you.

What’s Not Covered:

• Accidental or water damage

• Unauthorized repairs or tampering

• Cosmetic damage (scratches, dents, etc.)

• Issues due to misuse, neglect, or software modifications

Warranty Transfer:
The warranty is valid for the original purchaser only and is non-transferable.

Return & Refund Policy

We want you to be 100% happy with your purchase.

7-Day Money-Back Guarantee:
If you are not satisfied with your purchase for any reason, you can return it within 7 days of delivery for a full refund, provided the device is:

• In the same condition as received

• Returned with all accessories and packaging

• Not physically damaged or tampered with

How to Return:

1. Contact our support team within 7 days of receiving the item.

2. Package the item securely and send it to the return address we provide.

3. Once we receive and inspect the device, we’ll issue a full refund within 5 working days.

**Return shipping costs are covered by the customer unless the device is faulty.